Ian Bradley
Business Application Services Manager @EDF (UK)
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WORK HISTORY
Business Application Services Manager @EDF (UK)
Bristol, GB
SKILLS
ABOUT IAN BRADLEY
An articulate and focused Service Delivery professional with extensive experience in service management, service transition, change and problem & major incident management. A track record of innovation, business transformation, coaching/mentoring, applying best practice methodologies to deliver results. Success in fast-growing/changing environments with in-depth ability to understand complex business issues and used to adhering to and managing deadlines. Experience in a range of sectors including operations, banking, telecoms and facilities.Excellent communicator, professional and a well-presented individual with outstanding people management skills who leads by example with excellent mentoring skills. Proven ability to solve problems methodically and practically. Exceptional communication and interpersonal skills and a respectful and collaborative approach to developing successful and sustainable working relationships with both internal and external stakeholders.Key Areas of ExpertiseITIL • PRINCE2 • Agile • Scrum • AWS • Service management • Service improvement • Process improvements • System improvements • IT Infrastructure • Service delivery • Offshore teams • Project management • Team leadership
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