Ian Blodgett
Operations Manager at Encore
- Role
- Service Desk Operations Manager at Encore Technologies
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Ian Blodgett
Dynamic and results-oriented IT professional with a proven track record in managing Service Desk and Field Service Operations for enterprise customers. Recognized for adeptly leading and motivating teams to deliver exceptional service levels while ensuring employee engagement and development. ITIL v3 certified with expertise in implementing best practices to optimize operational efficiency and client satisfaction.
Experience
Service Desk Operations Manager
Oct 2023 — Present · Cincinnati, OH, US
Education
Lourdes University
Human Resource Managment, Business, Management, Marketing, and Related Support Services
2005 — 2009
Lourdes University
Bachelor's degree, Business Management
2005 — 2009
St. John's Jesuit High School & Academy
High school
2000 — 2004
Lourdes University
Associate's degree, Business
2005 — 2007
Skills
- Leadership Development
- Powerpoint
- Microsoft Excel
- Career Counseling
- Coaching
- Leadership
- Board Development
- Event Planning
- Outlook
- Youth Programs
- Non-Profits
- Team Building
- Program Development
- Staff Development
- Fundraising
- Community Outreach
- Organizational Development
- Microsoft Word
- Resume Writing
- Team Leadership
- Nonprofits
- Public Speaking
- Event Management
- Youth Development
- Youth Leadership
- Social Networking
- Training
- Volunteer Management
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