Ian B.
Senior Service Transition Manager @Lanware
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WORK HISTORY
Senior Service Transition Manager @Lanware
London, GB
EDUCATION
Abraham Darby School
GCSE's, GVCE's
Abraham Darby School, Hilltop, Madeley, Telford
GCSE's, Various
ABOUT IAN B.
Expert Service Manager with a 23-year track record of driving operational excellence, client satisfaction, and team performance in a service delivery environment.Well accustomed to operating in regulated industries with notable experience in security and defence, central government, healthcare, and finance. Specialist knowledge of ISO and 27001, ITIL, and the SDIs Certified Service Desk Framework. Excellent communication, presentation, and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
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