Tushar Bhatia
Customer Success | Contact Center AI | Business Strategy| GTM strategy
- Role
- Customer Success at Observe.AI
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Tushar Bhatia
As an Enterprise Customer Success Manager at Observe.AI, I contribute to transforming customer service through AI-driven solutions that enhance automation, streamline workflows. My role involves leveraging expertise in strategic negotiations and AI solutions to drive impactful customer outcomes and foster stronger loyalty. With over 8 years of experience in customer success, I have managed high-value portfolios, facilitated the adoption of AI solutions, and driven key metrics such as customer retention and expansion. Passionate about enabling businesses to unlock their full potential, I focus on delivering exceptional client experiences and impactful business results.
Experience
Customer Success
May 2025 — Present · Bengaluru, IN
Observe.AI is transforming customer service with AI agents that speak, think, and act like your best human agents—helping enterprises automate routine customer calls and workflows, support agents in real time, and uncover powerful insights from every interaction.With Observe.AI, businesses boost automation, deliver faster, more consistent 24/7 service and build stronger customer loyalty.
Education
Central Board of Secondary Education
Commerce, Business/Commerce, General
2010 — 2012
IBS Hyderabad
MBA in Marketing & Operations, Business/Commerce, General
2018 — 2020
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