Himanshu Sharma
Operations Associate @Cars24
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WORK HISTORY
Operations Associate @Cars24
Gurugram, IN
Spearheading end-to-end digital disbursal processes by managing e-SIGN (Agreements), eNACH Mandates, and Video KYC in compliance with NBFC regulations.• Ensuring smooth repayment collections through successful registration and validation of eNACH mandates.• Coordinating and consistently following up with vendors to ensure timely completion of field investigations (FI).• Designing and maintaining dashboards to monitor key process metrics, tracking daily and monthly operational performance.• Overseeing the end-to-end verification process and submitting applications for disbursal upon successful validation.• Reviewing and verifying documents submitted by customers and sales teams, rejecting fraudulent or manipulated applications to reduce risk exposure.• Publishing comprehensive daily and monthly reports for management, highlighting the status of applications—closed, pending, and in progress.• Maintaining optimal turnaround time (TAT) from login to disbursal, ensuring timely processing and enhancing customer satisfaction.
EDUCATION
Dr. Bhim Rao Ambedkar University, Agra
Bachelor of Education - BEd
Dr. Bhim Rao Ambedkar University, Agra
Master's degree
Dr. Bhim Rao Ambedkar University, Agra
Bachelor of Science - BS
ABOUT HIMANSHU SHARMA
I am a results-driven professional with 4 years of experience at Cars24 Financial…
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