Rahul Garkisar
ITIL V4 || Payment domain || Remote support || 9+ years exp in service desk || Incident management || Global support
- Role
- Lead Analyst at Corecard Software, Inc
- Location
- Bhopal, MP, IN
- LinkedIn followers
- 500 followers
About Rahul Garkisar
Hi All,With overall experience of 9 years in system troubleshooting, information gathering and problem solving skills. I possess excellent Customer Service skills along with the ability to respond to requests for technical assistance in person, via the phone or electronically. As an experienced Helpdesk advisor who is currently employed by Potomac technologies, I am more than able to be the first point of contact for all of your user inquiries and problems.In addition to all the above, I have vast amount of patience, superb listening skills and a professional telephone manner that allows me to communicate clearly, concisely and precisely. I can comfortably work as part of a team, multi-tasking, prioritizing and coordinating several activities at once. My key strength is being able to take control of a situation and resolve it with the minimal amount of disruption to normal business operations.Thank you.
Experience
Lead Analyst
Sep 2024 — Present · Bhopal, IN
Education
Mansarovar Public School
High School, PCM
2006 — 2008
Trinity Institute Of Technology & Research
Engineer's Degree, Information Technology
2008 — 2012
Skills
- Management
- Market Research
- Business Development
- Java
- Html
- Teamwork
- Javascript
- Client Services
- Strategy
- Php
- Leadership
- C++
- Customer Service
- Mysql
- C
- Microsoft Sql Server
- Css
- Sql
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