Rahul B.
Advanced Fincrime Analyst (Mid-i) Buddy Trainer @Revolut
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WORK HISTORY
Advanced Fincrime Analyst (Mid-i) Buddy Trainer @Revolut
IN
Conducting comprehensive analyses for account protection and APP/ATO fraud prevention, enhancing security measures. • Executing high-volume payment verification and fraud detection strategies within a fast-paced fintech environment. • Managing both automated and manual alerts, ensuring timely escalation of critical fraud cases to management. • Assisting new joiners in acquiring essential job-specific skills through guidance, vertical training, and ongoing support to enhance performance. • Handling Manager & Advanced Escalations, Vulnerable Customers playbook flow, and formal complaints flow effectively.• Supported the launch of FinCrime Fraud Vertical as part of the pilot batch, contributing to process improvement and enhancing overall Cx experience.
EDUCATION
Tantia High School - India
Primary, Secondary & Higher Secondary, Accounting and Finance
Calcutta University, Kolkata
Bachelor of Commerce, Accounting and Finance
NIHT INFOSOLUTION PRIVATE LIMITED
Diploma, Digital Marketing
ABOUT RAHUL B.
As an Advanced FinCrime Analyst at Revolut, I focus on fraud prevention and account protection, leveraging my expertise in identifying, mitigating fraudulent activity and training new hires. With perpetual experience in this role, I work diligently to ensure the security and trustworthiness of customer accounts while contributing to the company’s robust risk management framework. My prior 4+ years at Amazon equipped me with strong problem-solving skills, a customer-first approach and mentoring capabilities. I specialize in fraud claims, issue resolution, and process optimization, consistently driving customer satisfaction and operational efficiency across diverse environments. My goal is to uphold and enhance organizational integrity through effective fraud prevention strategies.
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