Alfonso Ramirez

President @ Kaiban | AI Products & Platform for Airlines

Role: President at Kaiban
Location: Miami-Fort Lauderdale, FL, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Alfonso Ramirez

Strategist. Digital Marketer. Analytical and Creative Mind. Passionate Traveler. Specialties: Customer Success, Business Development, Airline Technology, eCommerce, Performance Marketing, Data-Driven Marketing, Strategic Planning, Customer Experience, Web Analytics, SaaS, Digital Transformation, and Project Management

Experience

President
Kaiban
Jan 2026 — Present · Miami, FL, US

Education

Tsinghua University
Certificate of Business in Asia, Asian Business
2008 — 2008
EGADE Business School del Tecnológico de Monterrey
Master in Marketing, Marketing/Marketing Management, General
2010 — 2011
Tecnológico de Monterrey
Digital Marketing and Loyalty Services Certificate, Digital Marketing
2013 — 2013
Tecnológico de Monterrey
Bachelor Business in International Business, Business/Commerce, General
2005 — 2009

Contact information

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Work email
•••••@kaiban.io
Personal email
•••••@•••••.com
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Current company

Kaiban

Technology; Information and Internet · 9 employees · Founded 2025

For years, airlines have been forced to choose between bad options: generic Big Tech, slow and monopolistic legacy vendors, costly in-house builds, or fragmented point solutions. None deliver what airlines actually need — tailored, end-to-end AI products that work the way aviation does. Kaiban closes that gap. We build AI-powered products and a management platform designed specifically for airlines — turning AI into real control, value, and competitive advantage. With Kaiban, you own the data, you own the roadmap, you own the AI knowledge. No Big Tech dependency. No legacy lock-in. Just airline-owned technology, built with the right partner. What we deliver: AI Product Portfolio — Ready-to-deploy, end-to-end agentic products across Commercial, IROPS, Maintenance, Flight Ops, and Passenger Care. From end-to-end chatbots and intelligent website search to overbooking management, commercial intelligence, ATA code verification, and instant damaged-baggage compensation. Management Platform — A centralized command center to deploy, monitor, govern, and scale every AI product and agent across your airline. One place. Full visibility. Full control. AI Product Factory — The engine that ships airline-native AI products quarter after quarter — with governance built in and zero technical debt. Airline + AI Expert Team — We don\'t drop software and walk away. We deploy, tune, and adapt as AI evolves. Why Kaiban: Affordable, personalized, transparent, secure Fast to deploy, future-proof by design Complementary, not disruptive — works standalone or alongside your existing stack Subscribe, co-build, or bring your own agents Agents alone don\'t get airlines there. Full products do.

kaiban.io

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About Alfonso Ramirez

Experience

President

Education

Tsinghua University

EGADE Business School del Tecnológico de Monterrey

Tecnológico de Monterrey

Tecnológico de Monterrey

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