Niall Oreilly
Customer Success Manager @Crisp
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WORK HISTORY
Customer Success Manager @Crisp
EDUCATION
York College, York UK
Award in Education and Training (PTTLS)
Sheffield Hallam University
FdSc Applied Computing
York College, York UK
Certificate in Award and Education (CTTLS)
York College, York UK
Assessment and Quality Assurance/TAQA
The University of Huddersfield
Level 5 Diploma in Education and Training (CertEd)
York College
Advanced ICT
SKILLS
ABOUT NIALL OREILLY
Throughout my career, I\'ve thrived in customer-centric roles, building strong relationships and driving success for businesses and their clients. I have over 5 years of experience in Customer Success Management, most recently focusing on the implementation and adoption of Altify software at Upland. Here, I championed customer needs, ensured value realization, and proactively identified upsell/cross-sell opportunities, contributing to increased ARR and positive customer sentiment. I\'m passionate about fostering collaboration across departments and building scalable processes to optimize customer experiences.
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