Mohammad Masum Billah
Senior Consultant @CIBC
Signup · Get unlimited contacts
WORK HISTORY
Senior Consultant @CIBC
Toronto, ON, CA
Provide technical leadership and strategic guidance across Application Operations, ensuring stability, resilience, and regulatory compliance of critical banking platforms.• Lead and mentor consultants and junior staff, driving professional growth, knowledge sharing, and improved team performance.• Own operational support for OpenShift Container Platform (OCP) cloud environments, setting best practices and ensuring operational excellence.• Oversee E-Banking release cutovers end-to-end, including risk assessment, governance approval, stakeholder coordination, and post-release validation.• Drive change governance and control through ServiceNow, ensuring audit readiness, traceability, and alignment with enterprise standards.• Act as a key liaison between application, infrastructure, security, and vendor teams, enabling seamless delivery of high-availability banking services (e.g E-Banking, eDES applications).• Identify and implement process improvements and operational efficiencies, reducing incidents and improving service reliability.
EDUCATION
Independent University, Bangladesh
B.Sc Hons in Computer Science, Computer Science
North South University
MS in Electronics and Telecommunnication Engineering, Telecommunications Engineering
Seneca Polytechnic
Computer Systems Technology, Computer Technology/Computer Systems Technology
SKILLS
ABOUT MOHAMMAD MASUM BILLAH
With over Six years at CIBC, I contribute to the Production Application Support team, leveraging my expertise in IT service management, cloud computing, and support systems. My role emphasizes ensuring operational stability while enabling seamless application performance across critical business functions. Holding certifications in CCNA and ITIL, I focus on optimizing IT environments and supporting cloud applications to enhance organizational efficiency. My commitment to delivering dependable technological solutions is driven by a collaborative approach, ensuring alignment with business goals.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.