Lalit Shukla

Role: Technical Lead at Servion Global Solutions
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

Experience

Technical Lead
Servion Global Solutions
Dec 2021 — Present

Education

Sardar Vallabhbhai Patel Polytechnic,Mumbai
Diploma, Electronics and Communications Engineering
2006 — 2009
University of Mumbai
B.E In Electronics & Telecomm Engg, Electronics & Telecomm Engg
2009 — 2012

Contact information

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Work email
•••••@servion.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Servion Global Solutions

IT Services and IT Consulting · 1.2K employees · Founded 1995 · Princeton, New Jersey, United States

Servion is a CX Consulting and global systems integrator (SI) headquartered in the United States, with over three decades in customer experience (CX) transformation. With over 1,000 employees and over 600 enterprise deployments worldwide, Servion partners with some of the most iconic global brands - including Costco, Rogers, Roche, Farmers Insurance, and Citibank - to design, deploy, and optimize customer service solutions that create lasting impact. At the heart of Servion’s approach is JourneyWorCX™, a proprietary CX execution framework that envisions a world where human connection is amplified through intelligent technology. JourneyWorCX empowers businesses to deliver exceptional customer journeys that not only delight users but also drive business growth and loyalty. With deep expertise across multiple industries and technologies, Servion’s mission is simple yet powerful: to make journeys that work. By harmonizing innovation with human insight, Servion ensures that every customer interaction becomes a catalyst for stronger relationships and sustained success.

servion.com

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Experience

Technical Lead

Education

Sardar Vallabhbhai Patel Polytechnic,Mumbai

University of Mumbai

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