Jorge Vasquez
Customer Success | Client Management | Performance Coaching
- Role
- Apartment Manager at Archways Property Management
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Jorge Vasquez
Passionate and results oriented Customer Success Manager with a background in client management, online digital marketing strategy, and customer retention. Proven expertise in improving customer success through training and managing teams, resulting in a 35% increase in customer retention rate. Skilled in understanding and recommending features or changes to unlock business value and KPIs. Recognized for relationship building and client management.
Experience
Apartment Manager
Jan 2018 — Present
Ensure the property is operating at full capacity. Protect both parties by upholding the lease agreement. This has increased tenant satisfaction and retention. Maintain 95% occupancy rate for 6 years Reduced tenant complaints Increased profit from new lease agreements Retain tenants for an average 4 years.
Education
Platt College-Los Angeles
Associate of Arts (AA), Graphic Design
2004 — 2005
Bryman College
Diploma, Massage Therapy/Therapeutic Massage
2005 — 2006
John Maxwell Team
Certification, Coaching, Training, Speaking
2015 — 2016
National Academy of Sports Medicine
Certification, Personal Training
Downtown Business Magnet High School
High School Diploma, General Studies
1994 — 1996
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