John Aladetuyi
Project Manager @GitHub
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WORK HISTORY
Project Manager @GitHub
US
Led a transformative project that increased CSAT response rates by 500% and improved scores by 143%• Integrated external survey data with internal metrics to enhance customer engagement and drive actionable insights • Streamlined project delivery through cross-functional collaboration, resulting in a 3-year client extension and improved execution speed• Optimized resource alignment using Salesforce and Power BI, closing skill gaps, boosting productivity by 13%, and guiding upskilling efforts
EDUCATION
Udacity
Nanodegree, Programming for Data Science
Ekiti State University Ado Ekiti
Bachelor of Science (B.Sc), Science Laboratory Technology
Chartered Institute of Customer Relationship Management
Post Graduate Diploma, Customer Service Management
Udacity
Nanodegree, Data Analysis and Visualization With Microsoft PowerBI
Nigerian Open University
Post Graduate Diploma (PGD), Information Technology
SKILLS
ABOUT JOHN ALADETUYI
As a Project Manager with extensive years of experience, I am committed to driving customer success through strategic project execution and data-driven insights. Leveraging certifications such as PMP® and Scrum Master, I have enabled transformative outcomes, including a significant increase in customer satisfaction scores and the seamless integration of external and internal data systems. My ability to optimize resource alignment using tools like Salesforce, Azure, GitHub and Power BI has supported upskilling initiatives and boosted team productivity. From collaborating cross-functionally to streamlining project delivery, I focus on fostering stakeholder engagement and delivering measurable results. By improving execution speed and securing long-term client commitments, I contribute to organizational growth and customer loyalty. My approach emphasizes actionable solutions, grounded in collaboration and continuous improvement, to meet complex business needs effectively.
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