Himani Soni

Senior Customer Care Professional

Role: Senior Customer Care Professional at American Express
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Himani Soni

As a Senior Customer Service Professional at American Express, I am committed to…

Experience

Senior Customer Care Professional
American Express
Aug 2024 — Present · Gurugram, IN
As a Senior Customer Care Professional at American Express, I play a pivotal role in delivering world-class service to our valued customers. My responsibilities include addressing complex customer inquiries, resolving issues with efficiency and empathy, and ensuring that every customer interaction reflects the high standards of care that American Express is renowned for.

Contact information

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•••••@americanexpress.com
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Current company

American Express

Financial Services · 10K employees · World Financial Center, 200 Vesey Street, New York, NY, 10285, US

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

americanexpress.com

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