Gaurav Kant
Trust & Safety Risk Item Review Associate @Riseotb
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WORK HISTORY
Trust & Safety Risk Item Review Associate @Riseotb
New Delhi, IN
Safeguarding marketplace integrity for a global retail client (Walmart) by enforcing strict Trust & Safety policies, detecting prohibited items, and preventing fraudulent listings on e-commerce platforms.Working 100% remotely, responsible for auditing high-risk product listings, identifying policy violations, and ensuring compliance with platform standards while managing high-volume workflows independently.KEY RESPONSIBILITIES:Risk Mitigation & Policy Enforcement: Audit and validate 800+ complex product listings daily to detect prohibited items, counterfeit goods, and IP infringements Enforce strict adherence to evolving Trust & Safety policies and Standard Operating Procedures Maintain a zero-tolerance environment for unsafe, illegal, or non-compliant productsFraud Detection & Analytical Review: Proactively flag suspicious seller behaviors, listing anomalies, and potential fraud patterns Identify backend discrepancies and technical listing errors indicating policy violations Collaborate with cross-functional teams via Slack to escalate high-risk casesRemote Workflow Management: Consistently meet 100% of SLA targets while maintaining 95%+ accuracy in a fully remote, self-directed environment Manage time effectively across multiple priorities without direct supervision Adapt quickly to policy changes with minimal guidance Maintain seamless communication with distributed teams across time zonesKEY ACHIEVEMENTS: Successfully processed 800+ daily cases remotely while maintaining 95%+ accuracy and 100% SLA compliance Identified and removed thousands of prohibited items, protecting customer safety and brand reputation Proven ability to thrive independently while staying aligned with team goalsThis role proved my ability to deliver consistent, high-quality results in a fully remote environment while working independently and managing complex workflows under strict deadlines.
EDUCATION
Faridabad Model School
High School, General Studies
Maharshi Dayanand University
Bachelor of Technology - BTech, Mechanical Engineering
Grand Columbus International School
Senior Secondery Education, Computer Science
ABOUT GAURAV KANT
Why aren\'t we showing up on Google Maps?\"If you\'ve asked yourself this question, you\'re not alone.Most local businesses lose thousands of potential customers every month because they\'re invisible in the \"Map Pack\" — the top 3 results that show up when someone searches for services near them.And here\'s the brutal truth: hiring a generic SEO agency won\'t fix it. They\'ll optimize your website, run some ads, and charge you but your Google Business Profile? Still buried on page 2.That\'s where I come in.WHO I AMI\'m Gaurav Kant — a Local SEO Expert and Google Business Profile (GBP) Specialist who helps local businesses rank #1 in Google Maps and turn searches into paying customers.Unlike most SEO consultants, I bring something unique to the table:→ 8 years of experience across E-commerce Risk Management, Digital Operations, and Quality Control→ Deep technical expertise in WordPress SEO, Schema Markup, and Citation Building→ A background in Trust & Safety (Walmart/RISE OTB), which means I optimize your GBP without risking suspensions or penalties→ Currently serving 15+ active clients across the US and internationallyI don\'t just \"do SEO.\" I engineer visibility.WHAT I DOI specialize in: Google Business Profile Optimization — Getting you into the \"Map Pack\" in 60-90 days Local SEO Strategy — Geo-targeted keywords, citation building, and NAP consistency WordPress SEO — On-page optimization, schema markup, and Core Web Vitals improvement Compliance & Risk Mitigation — Ensuring your GBP stays compliant with Google\'s policies (no suspensions, no penalties)My process is simple:1. Audit your current GBP and local SEO footprint2. Fix technical issues, optimize listings, and build authority3. Monitor rankings, traffic, and conversions4. Scale what worksWHY CLIENTS CHOOSE ME→ 95% client retention rate (because I deliver results, not reports)→ Proven track record of getting businesses into the top 3 Map Pack rankings→ Transparent communication — I work remotely but stay connected via Slack/Zoom/Email→ I don\'t lock you into long-term contracts; I earn your business every monthLET\'S TALKIf your local business isn\'t ranking in Google Maps, you\'re leaving money on the table.Let\'s fix that. Send me a message or connect with me here on LinkedIn. Email: G••••••••@gmail.comLet\'s get your business found by the customers already searching for you.
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