Angela Brown

About Angela Brown

I’m Angela Brown, known professionally as Coach Angela B, an AI strategy consultant…

Experience

1. Administrative & Clinical Medical Assistant Office Manager

   Ingenious Health Solutions Llc

   Jan 2021 — Present · Englewood, OH, US

   With over 20 years of experience in healthcare, including specialized support in mental health settings, I offer a unique blend of clinical, administrative, and office management skills. I am dedicated to enhancing patient care while ensuring seamless operations in medical and mental health environments. From supporting mental health professionals to managing office functions, I am committed to improving patient outcomes and optimizing workflow efficiency.Key Strengths:Clinical & Mental Health Support: Skilled in providing patient care for both general and mental health settings. Experience includes patient intake, vitals, mental health screenings, patient assessments, and assisting in therapeutic interventions. Knowledgeable in mental health terminology and confidentiality requirements.Administrative Expertise: Proficient in managing appointment scheduling, patient records, insurance verification, billing, coding, and communication. Comfortable with both medical and mental health-specific EHR systems, ensuring accurate documentation and patient flow.Mental Health Operations: Experienced in coordinating mental health services, ensuring that patients receive the appropriate care and follow-up. Familiar with handling crisis situations, de-escalation techniques, and providing emotional support in a compassionate, professional manner.Office Management: Skilled in overseeing office functions, including supervising staff, managing office supplies, ensuring compliance with healthcare regulations, and implementing systems to enhance efficiency and reduce operational costs.Customer & Patient Care: Strong ability to create a supportive, empathetic environment for patients, especially those seeking mental health care. Leadership & Team Coordination: Proven track record in managing and mentoring staff, ensuring a collaborative, productive, and compassionate team environment. Able to provide guidance in both medical and mental health contexts.