Akash Kumar Dey
Assistant Manager @ ShipGlobal.in | Ex- Etsy India | International Shipping | Seller Growth | Business Development | Cross Border Trade | E-commerce | Digital Marketing
- Role
- Assistant Manager - Customer Success at Shipglobal.In
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Akash Kumar Dey
As the Zonal Manager at ShipGlobal.in I had led the Sales and Operations of Kolkata. Currently as an Assistant Manager - Customer Success I am providing personalised support and business growth to our Pan India Key Clients. I am focused to grow together with the E-commerce Clients.Previously, as an Assistant Manager at Etsy, I co-managed the Seller Acquisition team that is spread across India, focusing on region and category wise seller growth and education. I also handled the Seller Success email support, ensuring that our sellers have a smooth and satisfying experience on the platform.I have 8 years of experience in e-commerce and digital marketing, working for various online businesses and platforms. I am passionate about scaling and creating new opportunities for businesses. I am continuously learning and leveraging my skills in sales operations, operations management, and strategic planning to achieve that goal.
Experience
Assistant Manager - Customer Success
May 2025 — Present · Kolkata, IN
Pan India Key Accounts Management
Education
West Bengal State University
Master of Arts (M.A.), Journalism & Mass Communication
2013 — 2015
Midnapore College
Bachelor's Degree, Political Science
2010 — 2013
South Eastern Railway Boys' H.S. School
High School, Humanities/Humanistic Studies
2003 — 2010
Extensive Ideas
Certificate in Digital Marketing, Digital Marketing
2015 — 2016
Skills
- Journalism
- Mass Communication
- Public Relations
- Social Networking
- Online Journalism
- Social Media
- Internet
- Content Writing
- Article Writing
- Video Editing
- Image Editing
- Microsoft Word
- Powerpoint
- Html
- Operating Systems
- SEO
- Smo
- Sem
- Social Media Marketing
- Digital Marketing
- Digital Media
- Research
- Site Analysis
- Microsoft Office
- Search Engine Marketing (Sem)
- Search Engine Optimization (SEO)
- Wordpress
- Online Marketing
- Pay Per Click (Ppc)
- Blogging
- Online Advertising
- Press Releases
- Project Bidding
- E-Commerce
- Customer Service
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