Abhishek Ghosh

About Abhishek Ghosh

As a skilled Software Engineer, I have honed my craft in functional testing, automation testing, and API testing using cutting-edge tools such as ServiceNow, ATF, and Postman. My unwavering dedication to quality and agile methodologies is the foundation of my success in delivering superior products every time. I have implemented long-term risk management strategies within the cloud and financial risk projects, instilling a culture of responsibility and attentiveness using data to consistently deliver exceptional results. In addition to my software engineering expertise, I am a seasoned line business analytics and product management enthusiast. I have a passion for identifying and interpreting data insights, informing business decisions, and developing innovative solutions that meet customer needs. My proactive approach to staying up-to-date with emerging trends and technologies ensures that I am always driving continuous improvement within the products and services I am involved with. I firmly believe that technology has the power to revolutionize the world, and I am passionate about using my skills to make a positive impact. With my strong work ethic and unwavering commitment to excellence, I am confident that I can contribute to any team and drive success in any project.

Experience

1. Quality Engineering Senior Analyst

   Accenture

   Dec 2022 — Present · Hyderabad, IN

   Demonstrated expertise in using ServiceNow Automated Testing Framework (ATF) and Selenium for project, development, and test management, ensuring efficient and effective testing processes.• Proficient in Agile (Scrum) methodologies and their impact on QA, enabling seamless integration of testing activities within the development lifecycle.• Deep understanding of HR processes, enabling effective testing and troubleshooting of HR applications, resulting in improved system stability and performance.• Skilled in identifying trends and pattern recognition, utilizing data analysis to identify and mitigate potential issues early in the testing process.• Accurately estimating timelines for test activities, ensuring timely delivery of high-quality products.• Developed automation scripts for ServiceNow HR, significantly reducing manual testing efforts and enabling faster and more accurate testing of complex applications.• Experienced in conducting regression, performance, and load testing on ServiceNow, ensuring robust and reliable applications.• Proactively documented risks, issues, assumptions, and dependencies and managed them effectively, reducing the likelihood of project delays and failures.• Using excellent communication skills, collaborating effectively with stakeholders on sprint/test strategy, resulting in improved product quality and higher customer satisfaction.• Exhibiting strong interpersonal skills, including negotiation, facilitation, and consensus-building abilities, capable of prioritizing, influencing, and persuading without direct control.• Working as a flexible team player with the ability to work independently and collaboratively, contributing to a positive team culture and a highly productive work environment.• Well-versed in Agile and Kanban (Scrum & Scrumban) methodologies using tools like Azure Board, enabling streamlined and efficient project management and delivery.

Education

• Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT

  Graduation

  2015 — 2018

• Central Board of Secondary Education

  10th

• Bihar Secondary Education Board

  12

  2010 — 2012