Himanshi Bhargava
ITSM | Agile | Delivery & Change Management | AI Enthusiast
- Role
- Associate - Incident Governance at American Express
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Himanshi Bhargava
Strategic Change & Release Management Leader with 10+ years of experience building frameworks that enable scalable, low-risk SaaS delivery across complex global organizations. I design and lead enterprise Release and Change ecosystems that drive predictability, transparency, and business alignment—overseeing Major, Minor, Patch, and Hotfix deployments with disciplined governance and minimal customer impact. By embedding agile-aligned processes, clear RACI accountability, and structured CAB/CCB decision forums, I ensure delivery excellence without compromising control. I partner closely with product, engineering, QA, and business leaders to align priorities, manage risk, and elevate release maturity. Known for my structured thinking, calm leadership style, and clear communication, I focus on creating systems—and team environments—that are resilient, accountable, and built for sustainable growth.
Experience
Associate - Incident Governance
May 2025 — Present · Gurugram, IN
Education
Maheshwari Girls Public School
12th
2005 — 2012
University Maharani's College
Bachelor of computer application, Computer Science
2012 — 2015
Skills
- Management
- Jcl
- Photography
- Java
- Graphic Design
- Microsoft Word
- Music
- Team Leadership
- Mainframe
- Java Application Development
- Unified Functional Testing
- Selenium
- Sql
- Illustrator
- Powerpoint
- Microsoft Excel
- Vbscript
- Oracle Database Administration
- Marketing Management
- Online Marketing
- Alm
- Microsoft Office
- Web Design
- Cobol
- Team Management
- Db2
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