Hyatt Hollman

Director, Service Management @Jack Henry

Windsor, CT, US

EMAILS

h•••••••@jackhenry.com

MOBILE NUMBERS

+12•••••••33

Reveal Contact Details

Signup · Get unlimited contacts

WORK HISTORY

Jan 2026 — Present

Director, Service Management @Jack Henry

View department →

EDUCATION

1989 — 1995

Manhattan University

BA, English

SKILLS

Enterprise SoftwareBmc RemedySlaItil CertifiedItsmfIT Service ManagementChange ManagementService DeliveryManagementServersItilInformation TechnologyItil Process ImplementationIT OperationsItil Service DesignItil ImplementationService ImprovementProject ManagementPmoProblem ManagementPmpLeadershipDisaster RecoveryProject Management Office (Pmo)IT ManagementItil Continous Service ImprovementWindows ServerConsultingVendor ManagementOutsourcingItil Service OperationsCitrixInfrastructureItil TransitionIncident ManagementProcess ImprovementHelp Desk SupportGovernanceBusiness Process ImprovementService Desk

ABOUT HYATT HOLLMAN

Proven ITSM leader with over 20 years of experience optimizing enterprise IT organizations through strategic implementation of ITIL-based practices. Deep expertise in Service Operations, ITOM, Continual Service Improvement, and service delivery transformation within high-demand, Fortune 100 environments. Skilled at building high-performing global teams, deploying ITSM platforms, and driving cost-effective service excellence across healthcare, finance, insurance, and manufacturing sectors.Skilled in managing and governing high-performing managed service providers, ensuring alignment with strategic goals and service excellence. Proven success in contract negotiations for renewals and vendor transitions, including competitive RFP processes.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.