Hyacinth Ayra Doan
Prior Authorization Clinical Pharmacist @UnitedHealth Group
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WORK HISTORY
Prior Authorization Clinical Pharmacist @UnitedHealth Group
Sugar Land, TX, US
Received recognition for consistently achieving case goals and at least 99% accuracy in weekly reporting.• Reviewed Medicaid prior authorization (PA) requests for medications and performed coverage determination against established criteria.• Obtained clinical information for standard and specialty medications and conducted clinical literature searches to support decision-making.• Identified and swiftly resolved order discrepancies; performed extensive quality and compliance reviews.• Discussed clinical regimens and guidelines with medical staff.• Followed plan formulary criteria for off-label, non-formulary, step therapy, quantity limit, and prior authorization (PA) processes.
EDUCATION
Texas Southern University
Doctor of Pharmacy - PharmD
ABOUT HYACINTH AYRA DOAN
Experienced patient-centered clinical pharmacist with many years of experience in a variety of pharmacy practice settings, including Pharmacy Benefit Manager (PBM), ambulatory, and community. Possesses strong clinical pharmacy knowledge, clinical interventions skills, and the ability to quickly master new computer programs. Proven ability to discuss with patients and prescribers about a variety of topics, including medication dosages, drug interactions, medical equipment, disease state management, and potential side effects of medications.
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