Huzaifa Imran
Associate Director at Vagaro | Expertise in B2B, Fintech, AI Integration, and Team Leadership
- Role
- Associate Director Global Customer Experience at Vagaro
- Location
- Sunnyvale, CA, US
- LinkedIn followers
- 500 followers
About Huzaifa Imran
I am a customer-centric manager with 8 years of experience in strategy development, process optimization, people management, and performance monitoring aimed at enhancing customer service operations within B2C/B2B SaaS environments. I have directed teams and ensured adherence to quality standards through training and continuous improvement practices.I have utilized data-driven insights to improve customer journeys and interactions across multiple channels. My expertise lies in creating positive customer experiences and aligning them with business objectives to foster growth and success. My ability to blend strategic thinking with hands-on execution has consistently resulted in improved customer satisfaction and business outcomes.Feel free to reach out to me directly on LinkedIn or email me at h••••••••@outlook.comMy expertise lies in Jira, Zendesk, Kustomer, Looker, PowerBI, Amplitude, Medallia, and Cloud-Based Phone Systems (Talk Desk, Ring Central, Aircall).
Experience
Associate Director Global Customer Experience
Dec 2025 — Present
Education
Las Positas College
Computer Science
2014 — 2017
San José State University
Bachelor's degree, Computer Science
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