Huy Truong
Aspiring Software Developer | Recent CS Graduate from UHD | Proficient in C#, Python, MySQL, Git | Fast Learner • Disciplined • Driven to Grow
- Role
- Customer Service Representative at Diamond Windows & Doors Manufacturing
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Huy Truong
I am pursuing a Master’s degree in Computer Science with a concentration in Cybersecurity…
Experience
Customer Service Representative
Diamond Windows & Doors Manufacturing
Mar 2025 — Present · Boston, MA, US
Developed internal tools to streamline documentation processing for customer orders, improving efficiency for sales and support teams.Created automated solutions to generate accurate quotes and order measurements, reducing manual errors and increasing customer satisfaction.Collaborated closely with production teams to implement software solutions that optimized repair scheduling and workflow tracking.Built inventory management scripts to support procurement operations, enhancing communication with external suppliers and reducing lead times.
Education
University of Houston-Downtown
Bachelor's degree, Computer Science
2021
University of Massachusetts Dartmouth
Master of Science - MS, Computer Science with focus in Cybersecurity
Houston City College
Associate's degree, Business
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