Peter H.
Service Manager - IT Private Cloud & Telco Cloud - Governance & Transformation @Virgin Media O2
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WORK HISTORY
Service Manager - IT Private Cloud & Telco Cloud - Governance & Transformation @Virgin Media O2
Workstream Lead & Service Manager for IT infrastructure Private Cloud & Telco Cloud. Delivering Pre- & Post launch service transition and service management frameworks across all IT programme domains. Service Transition convergence processes for both VM & O2 for end-state business directorates Delivering Two Cloud capable Datacentres & Tertiary Backup DC into a Service ready state for IT Private Cloud at project cost of £20M+. Initial PoC Mobilisation & Service Management / Transition of 8 site Telco Cloud infrastructure delivery. Service assurance for operational processes to underpin BAU management of Cloud infrastructure Driving IaaS / SaaS / PaaS deployment into On_Prem IT Private Cloud infrastructure and challenging infrastructure dependencies migration from Legacy Stack as part of Dual running (Programme within Programme). Demand capacity profiling off-stack (legacy core) migrations into cloud native SaaS solutions and plan deployment for I.T Private Cloud Ensuring compliance and governance against Operational Level Agreements & Master Service Driving MSA / OLA Agreements with Internal teams and Managed service groups. Building and delivering SOX compliance frameworks for new platform accreditation against industry standards. Assuring Test strategies (OAT/SVT/Performance) are aligned to ensure the infrastructure will facilitate testing and support live service. Driving operational compliance to ensure business critical services are underpinned and supported by all operational groups. Service Management of RedHat Openstack (ITPC) & VMWare (Telco) Cloud Production and DR infrastructure ensuring resilient systems, building DevOps behaviors to IT Cloud Management. Developing, Owning relationship management with Internal (UK and EU (Brazil & Spain) Opco Cloud teams within Telefonica Group and external Vendors Defining, driving and improving SLA/KPI\'s for year on year CSI directive through Microstrategy reporting. Reporting direct to Programme head & CxO level.
EDUCATION
Telecoms Training
Telecoms
Confluence / Jira - Training
Confluence / Jira - Training, Information Technology
Chesham Grammar School
A-Levels, A-Levels
Buckinghamshire New University
HNC, Manafacturing Design
University of Portsmouth
Mechanical Engineering, Engineering
SKILLS
ABOUT PETER H.
I’m a dedicated, results-driven Business & Technology leader, with solid experience…
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