Hussein Zaaroura
Head of People Services @IMI
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WORK HISTORY
Head of People Services @IMI
Abu Dhabi, AE
Orchestrated and aligned HR operations across 5 entities (Sky news Arabia, CNN Business Arabic, The National News Paper, Al Ain News, & IMI Headquarter), implementing strategic initiatives for talent acquisition, development, and retention. • Spearheaded comprehensive talent acquisition strategies, forging strong pipelines aligned with organizational objectives. • Managed People Services Unit and ensuring operational excellence and presenting high end services to employees. • Directed a multifaceted HR function overseeing talent development, performance management, compensation, and benefits. • Instituted a zero-paperwork environment by leading the digitalization of HR processes, ensuring seamless service delivery within stringent SLAs, through SAP Success Factors. • Drove employer branding efforts and effective HR communications, cultural transformation, enhancing the organization\'s reputation and employee engagement. Key Achievements: • Developed and implemented comprehensive training programs for over 700 employees, including soft skills, specialized, and technical training. • Successfully reduced attrition rates from 11% to 3% within three years by implementing effective retention strategies. • Automated HR processes across all units, including Recruitment (RCM), Employee Services (EC), Performance Management (PMGM), and Time Management, using SAP SuccessFactors. • Created and continually updated HR policies and Standard Operating Procedures (SOPs) to ensure compliance and efficiency. • Played a key role as a steering committee member in a major culture transformation project, representing the HR department. • Revamped the compensation and benefits structure in collaboration with WTW consultants, resulting in updated pay scales and improved benefit schemes.
EDUCATION
Middlesex University
Masters, Human Resources Management
ABOUT HUSSEIN ZAAROURA
As a seasoned Human Resources leader with over 21 years of experience — including 16 years in the media sector with renowned brands such as Sky News Arabia, CNN Business Arabic, and Abu Dhabi TV — I bring a unique blend of strategic insight and operational expertise to my current role as Head of People Services at IMI Media.I specialize in designing and delivering innovative HR solutions that drive organizational performance, enable cultural transformation, and enhance employee satisfaction across complex, fast-paced environments.My core expertise spans Talent Acquisition, Compensation & Benefits, Performance Management, HR Strategy, Learning & Development, HR Governance & Compliance, and Employer Branding. I’ve led full-cycle HR digital transformation initiatives using Oracle and SAP SuccessFactors, championed AI integration into HR processes, and played a pivotal role in shaping culture and employee engagement strategies.
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