Hussein Heshmat
Manager - Customer Relationship Management & Operations Expertise
- Role
- House Operations Manager at Ronald McDonald House Washington DC
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Hussein Heshmat
I\'m a results-driven customer service leader with over eight years of experience in optimizing customer experience, promoting amenity offerings, and maintaining customer satisfaction within the hospitality industry. Facilitator of seamless operations through implementing policies and procedures, financial management, and supply management. Manage teams to high levels of performance. I\'m a collaborative communicator skilled in addressing business and customer needs through communication, team building, and problem-solving in fast-paced environments. Fluent in Arabic and Spanish.
Experience
House Operations Manager
Ronald McDonald House Washington DC
Sep 2024 — Present · Washington, DC, US
Education
The Catholic University of America
Bachelor of Arts - BA, Political Science: World Politics
2007 — 2009
American International School of Budapest
IB , International bacolariate I.B
1998 — 2000
Skills
- Front Office
- Hospitality Industry
- Customer Satisfaction
- Food & Beverage
- Hospitality
- Business Travel
- Culinary Skills
- Hiring
- Hotel Management
- Banquets
- Event Management
- Restaurant Management
- Reservations
- Receptionist Duties
- Tourism
- Pre-Opening
- Corporate Events
- Assistant General Manager
- Spa
- Customer Service
- Event Planning
- Bartending
- Resorts
- Opening Hotels
- Opera
- New Restaurant Openings
- Hospitality Management
- Revenue Analysis
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