Hushmet Hussain

Head of Service Delivery @Thames Water

Reading, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2019 — Present

Head of Service Delivery @Thames Water

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When my manager became CIO of Thames Water I additionally took on Service Management, Service Transition, Supplier Management and Licence Management and became the Head of Service Delivery. Primary accountabilities include Service Quality Improvement and Cost Efficiency. I own a substantive P+L and am looking for every opportunity to remove waste and generate value for our customers.

EDUCATION

N/A

Cornell University

Corporate Leadership

N/A

Henley Business School

Diploma of Education, Business Administration and Management, General

N/A

The Manchester Metropolitan University

Higher National Diploma, Computer Science

SKILLS

Data CenterOutsourcingBusiness TransformationManaged ServicesLeadershipItilDisaster RecoveryDivestituresProject Portfolio ManagementProfessional ServicesInfrastructureFinancial ServicesSolution ArchitectureGovernanceService DeliveryBusiness ProcessIT StrategyEnterprise SoftwareStrategyVendor ManagementChange ManagementMarket AnalysisGo-to-Market StrategyMergers & AcquisitionsIT ManagementIT OperationsContract NegotiationProject DeliveryStorageNetworkingIT OutsourcingIntegrationNew Business DevelopmentService ManagementSlaProgram ManagementIT Service ManagementData TransformationProduct DevelopmentPre-Sales

ABOUT HUSHMET HUSSAIN

A global technology and business director with an exceptional track record of…

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Hushmet Hussain — Head of Service Delivery at Thames Water in Reading, GB | Unifers