Husein Tambawala

About Husein Tambawala

Growth oriented Customer Success and Professional Services leader – with expertise in SaaS, Digital Transformation, Sales, Delivery, Business Development and Operational Excellence. Experience leading global teams supporting large enterprise customers across industry verticals. Lived and worked in the United States, Asia & ME.I am currently a VP in Salesforce\'s Customer Success group (Professional Services)- where I lead outcome based Digital Transformation engagements within the FINS business for Americas. In this role, I advise CXOs/senior execs across industry verticals on accelerating business growth, increasing agility and improving cost efficiency by digitizing operations (people, process, policy, tools), operating model, cloud adoption, Fast IT operating model – leveraging Agile, Lean approaches such as DevOps & business process frameworks.I have a passion for solving challenging customer problems and taking complex ideas from concept to scale. Applying innovative business and operating model approaches with my deep technology and cross functional business experience, I help customers accelerate time to value and increase their return on investment.Consistently ranked and rewarded in the top 10% of employees for demonstrated leadership in Customer Success, Professional Services and Sales.

Experience

1. Chief Customer Officer, Agentic Process Automation & Intelligence (Agentforce)

   Salesforce

   Feb 2026 — Present · Seattle, WA, US

   Leading the incubation and scaling of a high-velocity, agentic services and value oriented success (consumption) model—transitioning enterprises from AI experimentation to measurable & repeatable realized value.Accelerating time-to-value by productizing ready-to-run blueprints that operationalize trusted autonomy in complex, regulated environments.Driving enterprise transformation by turning early agentic wins into hardened, referenceable customer outcomes at scale.

Education

• Clemson University

  Master of Science - MS, Computer Science

  1998 — 2000

• Kellogg, Harvard, Insead, Wharton - McKinsey facilitated

  Master of Business Administration (MBA)

  2014

Skills

• IT Strategy
• Program Management
• Vendor Management
• Cloud Computing
• Crm
• Enterprise Software
• Managed Services
• Consulting
• Business Alliances
• Business Development
• Go-to-Market Strategy
• Architecture