Husain Painter

About Husain Painter

Seasoned process excellence and business transformation leader with 11+ years of experience driving operational efficiency, cost optimization, and cross-functional change across global organizations. What I Do Lead enterprise-wide operational excellence and transformation initiatives as a Process Excellence Manager at Amdocs, partnering with senior leadership and cross-functional stakeholders to deliver strategic outcomes.Deploy Lean Six Sigma (Green & Black Belt), PMP, and Agile practices to improve process performance, uplift customer experience, and generate measurable business impact.Leverage advanced data analytics, both inferential and descriptive, to conduct robust root cause analysis, streamline workflows, and enable data-driven decision-making at scale. How I Create Impact Manage and govern a portfolio of high-impact, cross-functional projects focused on efficiency, quality, and cost reduction, ensuring rigorous project tracking, reporting, and benefits realization.Utilize methodologies such as process mapping, value stream analysis, and continuous improvement frameworks to eliminate waste, reduce variation, and institutionalize best practices.Align transformation initiatives with organizational strategy, strengthening collaboration across business units and embedding a culture of continuous improvement and accountability. 🤝Core Strengths Strong analytical and problem-solving acumen, connecting complex data insights to clear, actionable recommendations and executive-ready narratives.Proven ability to inspire and mobilize cross-functional teams, manage change, and navigate complex stakeholder environments to deliver sustainable, long-term outcomes.Agile and results-oriented working style with a track record of successfully managing multiple concurrent initiatives in dynamic, high-growth environments. Collaboration And Engagement Experienced in onsite business transformation and transition of operations, supporting setup, stabilization, and optimization of new and evolving delivery environments.Committed to continuously advancing operational excellence, leadership capability, and coaching teams to build high-performance, improvement-focused cultures.Open to networking and senior opportunities in operational excellence, process transformation, and business improvement leadership where this experience can help solve complex business challenges and unlock scalable value.

Experience

1. Process Excellence Manager

   Amdocs

   Jan 2024 — Present · Pune, IN

   Key Results Area• Drive and oversee end-to-end Operational Excellence initiatives, ensuring effective collaboration with internal and external stakeholders, including senior leadership. Lead Strategic Projects and Implement Organizational Transformations• Assess and analyse current versus desired states in areas such as efficiency, performance, and process excellence. Recommend and implement technical and methodological business best practices and solutions, including operational excellence services like Process Improvement, Six Sigma, KPIs, and Data Analytics.• Utilize Statistical tools to analyse data and measurements, conduct assessments and thorough root cause analysis, and present actionable insights to senior management and Amdocs customers.• Lead and implement operational excellence methods, including Agile, SAFe, and DevOps. Promote complex business and culture change programs, provide assessment and consultancy services, ensure focused implementation and KPI tracking, drive innovative thinking, and develop standards, practices, and tools based on domain expertise.• Position Amdocs as a leader in operational and process excellence by presenting at professional forums and conferences and engaging in customer meetings.Select Accomplishments• Actively participated in the creation of the Operational Excellence strategy and the comprehensive work plan for the financial year, ensuring alignment with organizational goals and enhancing overall efficiency.• Reduced the cost of poor quality (COPQ) for real-time fallouts rework by 15%, saving approximately 4,500 hours annually.• DMAIC project improving testing output by 30%, saving approximately 20K Odd hours• Conducted a comprehensive value stream mapping of the entire software development lifecycle, aiming to enhance production time to market by 10%, which translates to a 15-day reduction in lead time.• Establishing solution Kit for Horizontal Deployment and scalability

Education

• University of Mumbai

  Bachelor's degree, Excellence

  2010 — 2013