Hunter Martin
Enterprise Customer Success Manager | Agentic AI & B2B SaaS
- Role
- Enterprise Customer Success Manager at Avalara
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Hunter Martin
As a Customer Success Manager, I bring deep experience supporting B2B, SaaS, and enterprise clients across dynamic and fast-paced tech environments. I specialize in guiding customers through the full lifecycle. From onboarding and implementation to renewals and product expansion, I ensure each touchpoint adds measurable value. My approach centers on building meaningful relationships, aligning customer goals with product capabilities, and leveraging insights to drive adoption and long-term engagement. I thrive on cross-functional collaboration, working closely with teams across Sales, Product, Support, and Engineering to solve challenges and uncover growth opportunities.Known for being both strategic and hands-on, I prioritize clear communication, proactive planning, and tailored enablement strategies that help clients get the most out of the platforms they invest in. I’m passionate about creating customer journeys that are not only successful but enjoyable and lasting.
Experience
Enterprise Customer Success Manager
Dec 2023 — Present
Education
University of North Carolina at Greensboro
Bachelor of Science
Lenoir-Rhyne University
Masters of Science
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