Huley Hollingsworth
Sr, Manager of Customer Engagement @Southern Home Services
Davenport, FL, US
EMAILS
MOBILE NUMBERS
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WORK HISTORY
Sep 2022 — Present
Sr, Manager of Customer Engagement @Southern Home Services
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Orlando, FL, US
EDUCATION
2008 — 2012
Nova Southeastern University
Bachelor of Science - BS, Business Administration, Management and Operations
2015 — 2015
University of Central Florida
440 Insurance License
N/A
University of Miami
Process Improvement, Business Administration and Management, General
SKILLS
Customer ExperienceData AnalysisMicrosoft ExcelBlue PumpkinExcel DashboardsCognosAdp PayrollGenesysNice Call RecordingLeadershipCall CentersMicrosoft OfficeAvayaAnalytical SkillsAvaya TechnologiesManagementSymonForecastingSchedulingWork at HomeUptivityAspectCall CenterEwfmAnalysisImpact 360Operations ManagementCustomer ServiceReporting & AnalysisProject ManagementNetworkingSoftware DocumentationAnalyticsTroubleshootingCoachingProcess ImprovementVendor ManagementTime ManagementBuilding RelationshipsBudgets
ABOUT HULEY HOLLINGSWORTH
Operations Leadership | Call Center Excellence | Workforce & Performance…
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