Gloria Hui Yu Chiang

Finance Donation Manager @CityTeam

Sunnyvale, CA, US
EMAILS
g••••••@cityteam.org
MOBILE NUMBERS
+14•••••••33

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WORK HISTORY

Oct 2021 — Present

Finance Donation Manager @CityTeam

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San Jose, CA, US

Lead and oversee all donation and financial operations for organization, including processing, reconciliation, budgeting, and forecasting.― Own departmental strategy and execution, aligning financial operations with organization goals and growth initiatives.― Manage and develop a team, drive performance, accountability, and operational excellence across the department.― Advise senior leadership through financial insights, trend analysis, and forecasting to support data-driven decision-making.― Design and implement process improvements and internal controls, strengthening compliance, audit readiness, and operational efficiency.― Oversee high-volume donation platforms (e.g. Benevity, CashPro) ensuring accuracy, timeliness, and scalability of processes― Partner cross-functionally with development, finance, and executive teams to optimize revenue tracking and reporting. ― Identify and mitigate financial risks, proactively addressing gaps in processes and controls.

EDUCATION

2011 — 2015

University of North Carolina at Charlotte

Bachelor of Science - Public Health, Public Health

2020 — 2021

Liberty University

Master of Science - MS, Health/Health Care Administration/Management

ABOUT GLORIA HUI YU CHIANG

Strategic and results-driven leader with progressive leadership experience spanning Project Management, Program Management, and Financial Management, delivering complex, cross-functional initiatives that drive organizational impact. Proven ability to design, execute, and scale global programs aligned with business objectives, while leading high-performance tracking, risk management, and process optimization to ensure successful delivery and continuous improvement. Brings complementary strength in financial oversight, budgeting, and data-drive decision-making to enhance program effectiveness and operational efficiency, while confidently advising senior leadership and influencing strategic direction.

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