Hui Hing Malotke
Partner Service Desk Associate @Tata Consultancy Services
Signup · Get unlimited contacts
WORK HISTORY
Partner Service Desk Associate @Tata Consultancy Services
Cincinnati, OH, US
Employed by TCS, supporting Google, YouTube, and YouTube TV; working alongside quality colleagues in a Partner Service Desk/Onboarding workflow specialist capacity- Monitor and reconcile content within the specific turnaround time- Escalate and communicate issues on time and handle escalated issues- Work closely with cross-functional teams and vendors/providers to resolve issues- Investigate and provide resolutions for cases/tickets concerning assets- Offer solutions and/or fixes for issues.
EDUCATION
Northern Kentucky University
Master of Arts in Teaching
Northern Kentucky University
Bachelor of Arts
ABOUT HUI HING MALOTKE
Currently serving as a TCS Workflow Specialist/Technical Troubleshooting Agent;…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.