Huguette Makamu
Presales Solution Architect @Credera
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WORK HISTORY
Presales Solution Architect @Credera
London, GB
Leading presales engagements for Salesforce transformation programmes. Responsibilities include:→ Shaping solution proposals aligned with client business objectives→ Conducting discovery workshops with senior stakeholders→ Translating complex requirements into scalable Salesforce architectures→ Collaborating with delivery teams to ensure feasibility and smooth handover
EDUCATION
Aston University
Bachelor’s Degree, Business & technology solutions
SKILLS
ABOUT HUGUETTE MAKAMU
I help organisations turn Salesforce investments into measurable business outcomes.With 14 years across consulting (PwC, Capgemini, Capita) and enterprise delivery, I bring a rare combination: deep technical Salesforce expertise paired with strong product thinking and delivery leadership. I don\'t just design solutions.I ensure they ship, scale, and drive adoption.My sweet spot is bridging the gap between business stakeholders and technical teams. Whether shaping a CRM roadmap, managing complex delivery programmes, or owning a product backlog, I focus on outcomes that matter: efficiency gains, customer success, and sustainable growth.What I bring- End-to-end Salesforce delivery (Service Cloud, Sales Cloud, Experience Cloud)- Stakeholder management at C-suite level- Product ownership mindset (backlog prioritisation, roadmap definition, user-centric design)- Track record across financial services, legal tech, retail, and non-profit sectorsLet\'s connect: h••••••@gmail.com
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