Hugo Kuri

WORK HISTORY

EDUCATION

ABOUT HUGO KURI

Responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound or Outbound). Additional responsibilities include managing and leading a team of Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.· Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers.· Measures performance, provides feedback, and holds Area Managers accountable for their performance and the performance of their departments.· Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.· Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.· Able to address operational and personnel issues affecting functional area.· Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR.Direct, lead and supervise the development of a total quality environment with an emphasis on unexcelled customer satisfaction and continual quality improvement. Accomplish quality related objects through the use of quality meetings, planning, training, statistics and internal/external audits. Ensure that processes and products are in compliance with current implemented Quality Management System requirements.