Hugo de Brouwer
Senior Customer Success Manager @Linkedin
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WORK HISTORY
Senior Customer Success Manager @Linkedin
Managing a portfolio of 50+ enterprise staffing accounts across France, Belgium, and Switzerland (supporting them in French, Dutch and English)• Collaborated closely with Account Directors to achieve renewal quotas and mitigate churn. • Led the rollout of LinkedIn’s AI solutions, driving adoption through executive consultations. • Developed strategic relationships with C-level stakeholders, providing insights on macro-economic trends.
EDUCATION
Louvain School of Management
Master's degree, Business Engineering
Université catholique de Louvain
Bachelor's degree, Business Engineering
Collège du Sacré-Coeur, Charleroi
Certificat d'enseignement secondaire supérieur, Mathematics - Sciences - Dutch immersion
Indian Institute of Management Bangalore
Post Graduate Program in Management - Student Exchange Program, Management
ABOUT HUGO DE BROUWER
Currently serving as a Senior Customer Success Manager at LinkedIn, with a Master\'s in Business Engineering from Louvain School of Management and exchange experience at IIM Bangalore. Previous roles include leading customer success initiatives at CitizenLab and Contentsquare, focusing on strategic accounts and churn management. Skilled in change management, communication, and empowering customer growth and language proficiency in French, English, and Dutch. Experienced in leveraging customer insights and data to drive impactful outcomes across teams.
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