Hugh Fleming
Program Manager, Td Insurance @TD
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WORK HISTORY
Program Manager, Td Insurance @TD
Toronto, ON, CA
EDUCATION
Western University
BSc, Computer Science
SKILLS
ABOUT HUGH FLEMING
My objective: Implement cost-effective solutions that add value and strategic advantage through the combined delivery of technology platforms and business process management. Build motivated, flexible, and high-performing teams of systems and business professionals who deliver creative solutions and meet their commitments with excellence. I have 38 years of information technology and business operations change delivery experience.Specialties: Credit & Debit Payments: ISO 20022, Visa, MasterCard & EFT, Loyalty Programs. P&C Insurance: Policy Pricing & Underwriting, Billing and Claims, Industry Regulatory Compliance, Business Process Reengineering, Workflow & Document Management, Channel Solutions, Data Warehouse & Business Intelligence, Vendor Management, Outsourcing.Platform Conversions for both Credit Card issuers and P&C Insurance carriers. Platform experience with TSYS TS2 and TS Prime (Consumer, Pre-paid and Corporate Card portfolios) and with Guidewire Policy Centre, Billing Centre and Claims Centre (APD, Property, AB and BI).Projects that won industry “firsts” for quality and timeliness of service: awarded by Visa to NationsBank of America and MasterCard to Bank of Montreal for delivery of service improvements through technology.Delivery using in-house resources, software vendors, systems integrators and outsourcing relationships for a significant amount of delivery and support both onshore and offshore.Delivery of projects in Canada, the U.S, the Caribbean, the U.K. and Europe.
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