Carrie Chapman

Director of Retail Operations @Pet Wants

Pet Wants is a leader in fresh, all-natural pet nutrition, dedicated to improving the lives of pets through high-quality food, exceptional service, and community-focused retail experiences. With a growing network of franchise and corporate locations, Pet Wants is committed to operational excellence and brand consistency.As Director of Retail Operations, I am responsible for overseeing and optimizing the performance of all retail locations. Ensuring operational consistency, driving sales growth, improving profitability, and supporting franchisees/store managers through strong leadership, training, and execution of brand standards.