Hugh North
Principal UX and Design Researcher, Copilot AI
- Role
- Principal Research Manager at Microsoft
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Hugh North
Experienced research leader with experience leading change for AI-centric product design in global commercial and consumer settings. I leverage qualitative and quantitative approaches to understand human needs and how technology solutions can best help meet them.The most rewarding feedback I receive is the acknowledgment of my ability to grasp complex concepts (\'You get it\'), coupled with my capacity to facilitate understanding in others (\'You helped me get it\').
Experience
Principal Research Manager
Sep 2024 — Present · Seattle, WA, US
Principal research manager leading a multinational and remote research team focused on Copilot AI experiences, partnering across Microsoft with focus on Windows and Office. Developed AI response quality measurement tools and led adoption across Microsoft.
Education
UC Santa Barbara
BA, Communication
1992 — 1996
Saint Mary's College of California
MBA, Marketing Emphasis
2001 — 2003
Skills
- Cross-Functional Team Leadership
- Marketing Strategy
- Product Marketing
- Marketing Research
- Program Management
- Market Research
- Strategic Planning
- Business Process
- Insight Generation
- Marketing Communications
- Global Marketing
- Marketing
- Advertising
- Strategy
- Marketing Management
- Email Marketing
- Business Intelligence
- Digital Strategy
- Competitive Analysis
- Deployment
- Digital Marketing
- Analysis
- B2b Marketing
- Product Management
- Analytics
- Strategic Insights
- Management
- Customer Insight
- Go-to-Market Strategy
- Six Sigma
- Strategic Partnerships
- Segmentation
- Web Analytics
- Thought Leadership
- Integrated Marketing
- Dmaic
- Leadership
- Crm
- Online Advertising
- Multi-Channel Marketing
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