Mohammed Gubaidullah

About Mohammed Gubaidullah

With over 14 years of diverse experience across IT support, international warehousing…

Experience

1. Area Manager Midmile

   Meesho

   Jun 2025 — Present · Madurai, IN

   Major Duties as Area Manager – Mid Mile Operations:1. Hub Management:Oversaw end-to-end operations across multiple hubs, ensuring timely inbound and outbound movement of shipments.2. Team Leadership:Managed and motivated a team of Hub Incharges, Supervisors, and Ground Staff across locations to maintain high performance.3. TAT & SLA Monitoring:Ensured adherence to Turnaround Time (TAT) and Service Level Agreements (SLA) for first-mile pickups and mid-mile transfers.4. Vendor & Fleet Coordination:Worked closely with transport vendors and fleet partners to optimize linehaul routes, reduce delays, and control costs.5. Daily MIS & Reporting:Maintained detailed dashboards and operational reports for senior management on a daily/weekly basis.6. NDR & RTO Reduction Initiatives:Implemented SOPs and real-time escalation methods to reduce Non-Delivery Reports (NDRs) and Return to Origin (RTO) cases.7. Process Optimization & Audits:Conducted regular audits and introduced continuous improvement practices to minimize delays, misroutes, and misloads- Key Projects & Achievements: Hub Network Expansion in Madurai ClusterSuccessfully handled the operational launch of 2 new mid-mile hubs, scaling capacity by 40% within 3 months. Linehaul TAT Improvement ProjectImproved linehaul turnaround time by 25% through rerouting and night linehaul scheduling. NDR Resolution AutomationLed a pilot with the tech team to automate NDR flow via WhatsApp BOT, increasing customer contact rate to 85%. Cost Efficiency DriveReduced fuel & manpower costs by 15% through shift restructuring and real-time vehicle tracking analytics. Festive Season Peak Planning (Big Billion Days / Diwali)Spearheaded manpower ramp-up and load forecasting, achieving 99.2% on-time dispatch during peak volumes.

Education

• Asian Matric Higher Secondary School

  Higher Secondary, Computer Science

  2005 — 2007

• KG college of arts and science

  Bachelor of Science (B.Sc.), Information Technology

  2008 — 2011

Skills

• SEO
• Managing Workflow
• Social Media Marketing
• Adobe Creative Suite
• Art Handling
• Interior Design
• Search Engine Optimization (SEO)
• Microsoft Office
• Strategic Planning
• Email Marketing
• Corel Draw
• Glass/Tile
• Quality Management
• Autodesk 3ds Max
• International Sales
• Website Development
• Html
• Factory
• Wordpress
• Adobe Creative Cloud
• Web Content Management
• Product Management
• Adobe Photoshop
• Autodesk Maya
• Data Analysis
• Six Sigma