Truc Huynh
Product Operations Analyst @HelloFresh
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WORK HISTORY
Product Operations Analyst @HelloFresh
Milan, IT
Ensure operational efficiency by building cross-functional processes, building AI prompts framework for reporting and summarizing qualitative data, setting up data automation empowered by SQL, Google Apps Scripts and AI formulas in Google Sheets for 40+ operational tools.• Lead periodic reporting of product operations metrics to senior management, managing SQL queries and automating reporting, driving business insights for stakeholders across 18+ markets.
EDUCATION
International University - VNU HCMC
Bachelor’s Degree, Business Administration
Le Hong Phong High School For The Gifted, HCMC, Vietnam
High School, English Major
University of Gastronomic Sciences - Pollenzo
Master's degree, Master of Gastronomy: World Food Culture and Mobility
ABOUT TRUC HUYNH
My love for food started in the kitchen, but over time, I discovered my true passion lies in understanding customer behaviour around food. This curiosity led me to data analytics, where I could harness powerful tools to uncover customer insights that drive business growth. Today, I combine my expertise in culinary product operations with a deep knowledge of data analytics, using SQL, Tableau, and Excel to design scalable processes and dashboards that optimize operations and empowers companies with actionable insights that fuel product innovation, boost customer retention, and guide strategic decisions.
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