Harkrishan Singh Ratan

About Harkrishan Singh Ratan

Career Highlights:25+ years of experience in UI/UX Design, Product Design, UX Strategy, and Digital Experience Transformation across enterprise and multi-platform environments.Expertise in User Research, Information Architecture, Wireframing, Prototyping, Interaction Design, Usability Testing, Heuristic Evaluation, and Accessibility (WCAG standards).Strong experience building and scaling Design Systems, Component Libraries, and UX Governance Frameworks for web and mobile applications.Proven leadership in managing cross-functional teams (Design, Product, Engineering, Marketing) within Agile/Scrum environments, driving end-to-end product design lifecycle.Skilled in UX Audits, Journey Mapping, Conversion Optimization, Responsive Design, and Multi-Brand Digital Ecosystems.Skills:Leadership Skills: Design Leadership, Design Thinking, Digital Transformation, Product Strategy Alignment, Design Operations (DesignOps), Stakeholder Management, Cross-functional Collaboration, Team Building & Mentorship, UX Maturity Development, Workshop Facilitation, Executive PresentationsCore UX Skills: User Research (Qualitative & Quantitative), User Interviews & Surveys, Persona Development, Customer Journey Mapping, Information Architecture, Interaction Design, Wireframing (Low & High Fidelity), Prototyping, Usability Testing, UX Audits, Task Flow Design, Accessibility (WCAG Guidelines), Human-Centered DesignUI & Visual Design Skills: Visual Design Systems, Component Libraries, Design Systems Architecture, Responsive Design, Mobile-First Design, Grid Systems, Typography & Color Theory, Micro-interactions, Motion Design Basics, Branding & Multi-Brand EcosystemsProduct & Business Skills: Product Lifecycle Management, Agile / Scrum Methodology, Sprint Planning Collaboration, Conversion Optimization, KPI-Driven Design, Data-Driven Decision Making, A/B Testing, Growth Design Principles, Customer Retention Strategy, Enterprise Platform DesignTools & Technology: Figma, Adobe XD, Sketch, Photoshop, Illustrator, Jira / Confluence, HTML / CSS (Working Knowledge)

Experience

1. Ui Ux & Product Design Specialist

   Independent Consultant

   Aug 2023 — Present · Abbotsford, BC, CA

   Lead end-to-end Experience Strategy & Design Consulting, translating complex business challenges into scalable, user-centered digital solutions across web, mobile, and service ecosystems.Advise organizations on UX transformation, service design, and process optimization, improving customer experience (CSAT), operational efficiency, and measurable business outcomes.Design and implement brand systems, UI frameworks, and design governance standards ensuring consistency across multi-channel platforms including websites, landing pages, mobile interfaces, email ecosystems, and digital campaigns.Drive conversion optimization initiatives through data analysis, A/B testing (design, content, and technology), performance tracking (open rates, RPC/RPL, conversion metrics), and continuous improvement strategies.Develop storyboards, journey maps, process flows, prototypes, and service design blueprints to align stakeholder vision with user needs and technical feasibility.Partner with cross-functional teams across operations, logistics, marketing, and technology to streamline workflows, introduce automation, and enhance end-to-end delivery efficiency within defined TAT and compliance standards.Provide strategic consultation in creative direction, stakeholder communication, project management, and team mentoring, ensuring high-quality execution aligned with business and brand objectives.

Education

• Delhi University

  B.Com (P), English,Economics, Business Studies, Accounts...

  1995 — 1998

• Aptech Arena

  Diploma in Graphic Design and Multimedia, Photoshop, Illustrator, Flash, 3D, HTML, MS Office

  1997 — 1998

Skills

• Css
• Mobile Technology
• Management
• Web Project Management
• Mobile Applications
• Web Development
• Web Design
• Mvc
• Dreamweaver
• Illustrator
• Information Architecture
• Flash
• Agile Project Management
• User Experience
• Web Applications
• Team Management
• Web Analytics
• Usability
• E-Commerce
• Photoshop
• Sql
• User Interface Design
• Subversion
• Web 2.0
• Mysql
• Html
• Crm
• User Interface