Phill Price

Implementation Manager @Brainstorm

American Fork, UT, US

Onboarded, trained, and configured technical setup for hundreds of clients on BrainStorm products and functionality- Consulted clients on best practices, change management and end-user adoption principles, and BrainStorm’s business value- Developed and documented implementation processes, metrics, and checklists - Became technical SME of BrainStorm products and integrations (SSO, MS Graph, apps in MS Teams, ServiceNow, APIs)- Co-built and managed monthly productivity plan, a scale solution to end-user engagement through platform communications- Instructed implementation team members on new processes and trained new team members- Led implementation for early access to brand new platform; introducing clients, completing setup and answering questions - Worked cross-functionally with support, design, sales and renewal teams to satisfy client needs

Brigham Young University - Idaho

B.S.

Teton High School

High School Diploma