Helle Jakobsen
Client Success Lead @Armsa Academy
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WORK HISTORY
Client Success Lead @Armsa Academy
Leading client discovery sessions and onboarding for ARMSA Academy\'s renewable-energy digital learning platform. • Translating client insights into actionable product improvements, prioritising features with development partners. • Providing ongoing support and delivering monthly AI-powered data insight reports to drive license renewals and ensure client outcomes are achieved.
EDUCATION
The Manchester Metropolitan University
BA
The Manchester Metropolitan University
MSc
ABOUT HELLE JAKOBSEN
I guide organisations through complex digital journeys focusing on long‑term partnerships rather than one‑off transactions. My career spans a diverse set of industries including e-commerce, hospitality, transport, consumer goods, gaming, renewable energy and training, where I’ve managed global portfolios, developed bespoke products and championed user adoption. I enjoy translating business needs into actionable plans and delivering with cross‑functional teams, while developing relationships with C-level stakeholders. I blend strategic oversight with hands‑on problem‑solving: overseeing multiple accounts and leading teams while ensuring digital initiatives are fully adopted and deliver measurable impact. I particularly enjoy partnering with clients to steer digital transformation, strengthen client advocacy and ensure that every initiative delivers meaningful, measurable value. At ARMSA Academy, we empower visionary leaders and forward-thinking managers to embrace a future defined by sustainability and innovation. Our mission is to equip them with the knowledge and foresight to navigate the ever-evolving landscape of the renewable power generation industry.
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