Hsin-Dieh Chang

Datacenter Operation Technician Oci Datacenter Operations @Oracle

Knowledge of data center ecosystem (Power, Cooling, Networking, and Space) Install and maintain physical hardware and storage Apply physical and network data security techniques Understand disaster recovery and implement backup techniques Diagnose and resolve system hardware, software, connectivity issue Usage OS configuration, access control, and virtualization knowledge to troubleshoot and solve complex infrastructure issues Perform root cause analysis of issues and escalate to the appropriate resolver groups if need Create and maintain documentation on troubleshooting as well technologies