Heather Samson
Collections & A/R Specialist
- Role
- Lead Collections Specialist at FlexiVan
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Heather Samson
Confident, motivated professional with 20+ years working with Fortune 500 companies in highly analytical, fast-paced Billing and Collections environments. I’m a dedicated, ultra-organized and hardworking professional who has established job stability and invaluable working relationships with clients and colleagues alike. I have a strong attention to detail, time management and excellent follow up skills.Known For: • Accuracy & Effeciency• Adaptability• Analytical Thinker & Problem Solver• Confidence• Detail-Oriented• Documentation• Follow-Through• Organization• Relationship Building• Reliability• Strong Work Ethic• Teamwork & Collaboration • Time Management• Training
Experience
Lead Collections Specialist
Apr 2022 — Present · Scottsdale, AZ, US
Oversee accounts with open receivables averaging $15M-$20M annually Partner with Customer Support, Accounting, Commercial Sales and Billing and various Operations teams related to customer account management, billing and/or payment inquiries Liaison between Credit & Collections Department and 3rd party Finance Operations Company as it relates to program bugs, enhancements and overall functionality Ongoing: Manage 2 Collections Specialists, Department Training & SOP’s, online customer payment reports, new account assignments, monthly statement automation review/approval
Education
Farmington Alternative Academy
High School
Specs@LTU
Certification: Video Broadcasting, Audio & Video Production, Broadcasting
Skills
- Vlookup
- Long-Term Customer Relationships
- Word - Advanced
- Sales Operations
- Customer Service
- Software Documentation
- Collections
- Account Management
- Training
- Contract Management
- Building Relationships
- Teamwork
- Excel - Advanced
- Data Analysis
- Pivot Tables
- Sales
- Medea - Advanced
- Outlook
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