Jasmine Reed

About Jasmine Reed

I believe that the key to great business results is to get great people, then provide them with the tools to maximize their motivation, performance and effectiveness once you have them in the door.I consider myself to be a true \"front-line\", customer-centric HR Business Partner from the standpoint of not just having the opportunity to have physically trained in-depth/examined the roles for which I\'ve recruited and supported, but to have established solid interpersonal/working relationships at multiple organizational levels.Specialties: • HR Consulting• Recruiting• Employee Engagement & Retention• Customer Service• Affirmative Action Plans• Team-building and Collaboration• Social Media Research• Innovation • An understanding that the HR function rocks!

Experience

1. Director of Human Resources

   Mercer Transportation

   Dec 2021 — Present · Louisville, KY, US

   Mercer is proud to be one of the nation’s leading owner-operator companies—driven by a culture of integrity, independence, and innovation. As Director of HR, I help shape the employee experience and drive HR strategy to support business growth and operational excellence.In this role, I:Lead strategic HR initiatives aligned with business goals, focusing on employee engagement, compliance, and workforce development.Oversee full-cycle talent management—from recruitment and onboarding to retention strategies—ensuring we attract and keep top-tier talent.Manage employee relations with a proactive, solutions-focused approach to conflict resolution, disciplinary action, and performance management.Drive compliance by developing HR policies and procedures in line with evolving employment laws and best practices.Coach and support a high-performing HR team, fostering a collaborative and positive workplace culture.Lead training and development programs to enhance skills, boost morale, and promote career growth.Oversee compensation, wellness, and benefits initiatives—striving to deliver competitive, employee-centric offerings.Leverage data and HR analytics to track trends, guide decision-making, and measure the impact of HR strategies.Collaborate closely with senior leadership to ensure HR efforts directly support Mercer’s long-term vision.I stay committed to continuous learning and keeping Mercer ahead of HR and industry trends—ensuring we remain a place where employees thrive and feel valued.

Education

• University of Louisville

  BA, Psychology

Skills

• Research
• Employee Relations
• Hris
• HR Policies
• Recruiting
• Time Management
• Conflict Resolution
• Customer Service
• Resume Writing
• Employment Law
• Leadership
• Human Resources
• Onboarding
• Sales
• Talent Acquisition
• Benefits Administration
• Applicant Tracking Systems
• Performance Management
• Interviews
• New Hire Orientations
• HR Consulting