Hritik Vighe

Customer Relationship Management Professional | Turning Data into Meaningful Connections

Role
Customer Relationship Manager at Kolte-Patil Developers Limited
Location
Pune, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Hritik Vighe

Managed end-to-end customer lifecycle from lead generation to post-sales support in real estate projects• Handled CRM data for property bookings, payment tracking, legal documentation, and agreement processing• Improved client follow-up process, increasing conversion rates through timely engagement and reminders• Coordinated with sales, legal, and finance teams to ensure smooth unit booking and registration processes• Resolved customer queries related to pricing, possession timelines, and documentation Key Achievements • Successfully managed 300+ property client accounts with high customer satisfaction• Reduced booking-to-agreement turnaround time by improving internal CRM workflows• Increased customer retention through structured follow-ups and relationship management• Maintained 100% accuracy in client records, payment logs, and document tracking• Recognized for excellent coordination between CRM, sales, legal, and banking teams

Experience

  1. Customer Relationship Manager

    Kolte-Patil Developers Limited

    Feb 2026 — Present · Pune, IN

Education

  • Savitribai Phule Pune University

    Bachelor of Business Administration - BBA

  • Savitribai Phule Pune University

    Bachelor of Business Administration - BBA, Finance

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