Hritik Nagpal
McKinsey Forward’25 | Customer Success at Sirion | B2B Saas | University of London
- Role
- Manager, Customer Success (North America) at Sirion
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Hritik Nagpal
Results-driven and customer-centric Lead Customer Success Manager with a proven track record in leading high-performing teams to drive customer satisfaction, retention, and revenue growth in B2B SaaS environment. Adept at building and nurturing strong relationships with CXOs, developing and implementing customer success strategies that align with business objectives and result in measurable success metrics.
Experience
Manager, Customer Success (North America)
Sep 2025 — Present · Gurugram, IN
Building Smart Contracts on Sirion!
Education
University of Delhi
Bachelor in Commerce with Honours, Marketing/Marketing Management, General
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA, Business Administration and Management, General
UCL School of Management
Certification in Business and Corporate Strategy
2023 — 2023
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