Hrithik Vardhan Rao Sindhe Damaragidda
Engineer (Mechanical & Aerospace), 3D Modeling | CAD | ANSYS WORKBENCH | ABAQUS CAE | SOLIDWORKS | MATLAB SIMULINK | Aerospace Materials | Aerospace Manufacturing | Design, Project & Risk Management
- Role
- Operations Customer Expert i at TP
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Hrithik Vardhan Rao Sindhe Damaragidda
As a recent Master of Science graduate from the University of Strathclyde, I specialize…
Experience
Operations Customer Expert i
Jan 2025 — Present · Glasgow, GB
Specialize in delivering efficient support in personal banking and financial services, addressing customer queries, complaints, and service requests with professionalism.• Achieved a 74.6% first-touch resolution rate, enhancing efficiency and reducing the need for follow-up interactions.• Collaborated with cross-functional teams to enhance service delivery, contributing to a 18% increase in customer satisfaction scores through personalized support.• Leverage CRM systems to track interactions and maintain compliance with data protection and regulatory requirements.
Education
Jawaharlal Nehru Technological University Hyderabad (JNTUH)
Bachelor of Technology - BTech
2017 — 2021
University of Strathclyde
Master of Science - MS
2022 — 2023
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